Privacy Policy
At Sophie Pitman Studio, your privacy is important to us. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect the following personal information:
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Name, email address, and postal address
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Payment information (processed securely via third-party payment providers)
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Order details and preferences
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Communication history with our studio (emails, messages, inquiries)
How We Use Your Information
We use your personal data to:
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Process and fulfill your orders
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Communicate with you about your orders or inquiries
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Provide customer support
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Send marketing communications if you have opted in (you can unsubscribe at any time)
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
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To fulfill our contract with you (processing orders, delivering goods)
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Your consent (for marketing communications)
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Our legitimate interest (improving our services and communications)
Sharing Your Information
We will never sell your personal data. Your information may be shared with trusted third parties, such as:
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Payment processors (e.g., Stripe, PayPal)
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Delivery services (for order fulfillment)
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IT service providers (e.g., website hosting, email services)
Data Retention
We retain your personal data only as long as necessary to:
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Fulfill orders and manage our business obligations
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Comply with legal requirements
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Resolve disputes or enforce agreements
After this period, your data will be securely deleted.
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct any inaccurate information
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Request deletion of your data
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Object to processing
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Withdraw consent at any time (for marketing communications)
To exercise your rights, please contact us at sophiepitmanstudio@hotmail.com
Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Cookies and Tracking
Our website may use cookies and tracking technologies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: sophiepitmanstudio@hotmail.com
Last Updated: 24 September 2025